1. Introduction
iSkool ("we", "our", or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Child profile information (first name, year group)
- Learning progress and performance data
- Payment information (processed securely via Stripe)
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational platform
- Personalise the learning experience through adaptive question difficulty
- Track and display progress to students and parents
- Process payments and manage subscriptions
- Send important updates about our service
- Respond to your comments, questions, and support requests
4. Children's Privacy
We take children's privacy very seriously. Our platform is designed for use by children under parental supervision. We do not knowingly collect personal information from children without parental consent. Parents can review, modify, or delete their child's information at any time through the parent dashboard.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. All data is transmitted using SSL/TLS encryption. Payment information is processed through Stripe and never stored on our servers.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.